• Stephanie G

eCounseling: The Safe Haven Way

Updated: Apr 4, 2020

Dear Safe Haven Counseling, PLLC client(s),


I hope that you and your families are doing well, that you continue to remain “mindful” and diligent as you monitor the progression of the Corona Virus Disease 2019 (COVID-19) spread from reliable sources of information (i.e. Center For Disease Control; NC Dept. of Health & Human Services…), and continue to do your best to follow governments’ and public health organizations’ regulations, guidelines and precautionary steps to prevent exposure and reduce the rate of the virus’ spread (i.e. frequent sanitation; social distancing; quarantine…), as you continue to adjust to such trying times (i.e. job loss; reduced work hours; loss of income; social isolation; routine changes…).

I would like to encourage you to remain calm, positive and “solution focused,” as you continue to plan for the most reasonable and feasible options available to you, adjust to fast-changing circumstances in a measured manner, continue to manage stress effectively, using relaxation and reality-grounding strategies, and to keep yourself and your family physically as well as mentally healthy.

Remember, dwelling on “worst case scenarios” beyond the purpose of planning ahead and reasonable preparation may lead to "catastrophizing," unnecessary, unhelpful and excessive stress, anxiety and fears, which may interfere with sound decision-making. You may find it helpful to remain focused on what you have the power to control in the here-and-now — How effectively you choose to adjust to change, follow your instincts during times of uncertainty and avoid responding out of fear. I trust that you are persisting through challenges in a solution- rather than a problem-focused manner, continue to thoughtfully consider all possible options and solutions best suited for your unique situations. And remember, tough times are always temporary.

In an effort to remain pro-active in preventing avoidable exposure to the COVID-19, all counseling sessions at Safe Haven Counseling, PLLC scheduled between Monday, March 23rd and Friday, May 15th 2020 will be conducted remotely (Online or By Phone).

You may continue to access your eCounseling sessions online (at a reduced rate), from a computer, tablet or phone by the link provided to you in any of your appointment confirmation &/or reminder emails or by accessing your Google Calendar event directly.

In the event that you do not possess a working device, a reliable internet connection, are experiencing financial hardship, or just because, Phone Counseling is now also available (at an even more reduced rate)!

Lastly, you may text your name & email address to (336) 986-2720 in order to sign-up for our COVID-19 Support Group (FREE!) on Fridays at 6:00PM, starting Friday, April 3rd, 2020.

Session fees will continue to be payable via PayPal and due prior to the start of your session, unless convened otherwise.

Please contact (336) 396-7834 for additional questions about our NEW TeleHealth Services & Rates, Tech Support, to schedule, reschedule or cancel a session. If you are risk of domestic violence, addiction relapse or mental health crisis, please text our 24/7 Crisis Line at (336) 986-2720.


Yours, Truly. Stephanie G.

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